At M K Makeup Artist, customer satisfaction is our top priority. Please read our Return & Refund Policy carefully before booking our services.
1. Service-Based Policy
M K Makeup Artist provides professional makeup services, which are non-tangible and personalized in nature. Due to the time, effort, and resources involved, services once delivered are non-refundable.
2. Booking Amount & Advance Payment
Any advance or booking amount paid is non-refundable under all circumstances.
The advance confirms your appointment and blocks the artist’s time exclusively for you.
3. Cancellation Policy
If you cancel your appointment more than 48 hours in advance, the booking amount will not be refunded but may be adjusted for a future booking (one-time adjustment only).
Cancellations made within 48 hours of the appointment are not eligible for refund or rescheduling.
4. Rescheduling Appointments
Rescheduling requests must be made at least 48 hours before the scheduled appointment.
Rescheduling is subject to availability and allowed only once.
5. No-Show Policy
In case of a no-show (client does not arrive at the scheduled time), no refund or rescheduling will be provided.
6. Refund Exceptions
Refunds will only be considered in rare cases such as:
Makeup artist unavailability due to unforeseen circumstances
Service cancellation from our side
In such cases, a full refund or reschedule will be offered as per client preference.
7. Product Purchases (If Applicable)
Any makeup products sold are non-returnable and non-refundable due to hygiene and safety reasons.
Damaged or incorrect products (if any) must be reported within 24 hours of delivery with proof.